AI Call Answering + Managed Virtual Call Center
Our virtual call center enhances 9-1-1 operations and improves responsiveness to emergency situations.
Empowering Emergency Communications Centers (ECCs) with cutting-edge Artificial Intelligence, our AI Call Answering + Managed Virtual Call Center is setting new standards in public safety. By harnessing real-time analytics and multi-channel communication capabilities, we offer a comprehensive solution that not only improves 9-1-1 service levels but also optimizes emergency response efficiency.
Intelligence & Automation
Revolutionizing Public Safety
Create a Data-Driven
Customer Experience
Combine data streams to automatically analyze situations and dynamically process calls for service.
Increase Morale
& Job Satisfaction
Reduce work effort and burnout, allowing staff to take pride in their role in the emergency services system.
Improve 9-1-1
Service Levels
Fewer non-emergency calls routed to the ECC allows the telecommunicators to focus on what matters.
25%
Average
administrative
call reduction